Cameroon Office
Douala
618 Rue Sylvani, Akwa
B.P. 15347, Douala, Cameroon
USA Office
Loganville, Georgia
3755 Harrison Rd. Suite 700
Loganville, GA 30052, USA
Email Routing
Sales & Support
FAQ
Frequently Asked Questions
Operational answers for project owners and procurement teams.
Does Group Horizon handle turn-key projects?
Yes. The delivery model supports assessment, design, specification, procurement support, deployment, commissioning, training, and lifecycle maintenance.
How are project requests routed?
The website contact router sends each inquiry to the department configured in GH Systems. Technical support goes to support, while sales and project consultations go to both support and marketing.
How should the bilingual website be managed?
Build every Divi page once and use TranslatePress to translate the rendered front-end output. Avoid duplicate English and French shortcode pages.
Can clients upload project documents?
Yes. The department-routed contact form accepts PDF, DOC, DOCX, JPG, and PNG uploads up to the configured size limit.
How should partner logos be managed?
Create one GH Partner record per organization and upload the logo as the Featured Image. Do not upload a single collage containing many logos.